Privacy Policy
1. Information We Collect
- When you buy from us, we collect details you give us, such as your name, address and email address.
- When you browse our store, we automatically receive your IP address, which helps us understand your browser and operating system.
- With your permission, we may send you marketing emails about our store, new products and updates.
2. Consent
- When you give us personal information to complete a transaction, verify your card, place an order, arrange delivery or return a purchase, we take it that you agree to our using it for that purpose only.
- If we want to use your information for another reason, such as marketing, we will ask for your clear consent or give you a chance to say no.
- You can withdraw your consent at any time, including for contact, collection, use or disclosure of your information.
- To withdraw, email ruhmayaperfumes@gmail.com or write to us at:
- Ruhmaya Pvt. Ltd.
- 50A, Scheme No. 103, Kesar Bagh Road, Indore (M.P.) 452012
3. Disclosure
- We may share your personal information if the law requires it.
- We may also share it if you violate our Terms of Service.
4. Shopify and Payments
- Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell to you.
- Your data is stored in Shopify's databases and applications, on secure servers behind a firewall.
- If you pay through a direct payment gateway, Shopify stores your card data, encrypted under the Payment Card Industry Data Security Standard (PCI-DSS).
- Transaction data is kept only as long as needed to complete your purchase, then deleted.
- All direct payment gateways follow PCI-DSS, managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express and Discover).
- PCI-DSS helps ensure card information is handled securely by us and our service providers.
- To learn more, read Shopify's Terms of Service and Privacy Statement.
5. Third-Party Services
- Our third-party providers collect, use and share your information only as far as needed to perform their services for us.
- Some providers, such as payment gateways, have their own privacy policies for the information we must pass to them; we recommend reading them.
- Some providers may be located in, or use facilities in, a different country from yours or ours.
- If you proceed with a transaction involving such a provider, your information may become subject to the laws of that country, including disclosure requirements.
- Once you leave our website or are redirected to a third-party site or app, this Privacy Policy and our Terms of Service no longer apply.
- Links on our store may take you to other sites; we are not responsible for their privacy practices, so please read their privacy statements.
6. Security
- We take reasonable precautions and follow industry best practices to protect your information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
- Card information is encrypted using SSL technology and stored with AES-256 encryption.
- We follow all PCI-DSS requirements and add other generally accepted industry standards.
- No method of internet transmission or electronic storage is 100% secure.
7. Cookies
We list the cookies we use so you can decide whether to opt out of them.
- _session_id: unique token, lasts for the session; lets Shopify store session information such as referrer and landing page.
- _shopify_visit: no data held; lasts 30 minutes from your last visit; used by our website provider's internal stats tracker to count visits.
- _shopify_uniq: no data held; expires at midnight (your time) of the next day; counts visits to the store by a single customer.
- cart: unique token; lasts 2 weeks; stores the contents of your cart.
- _secure_session_id: unique token; lasts for the session.
- storefront_digest: unique token; indefinite; if the shop has a password, used to check whether you have access.
8. Age of Consent
- By using this site, you confirm you are of legal age in your region of residence.
- Alternatively, you confirm you are of legal age and have given us permission for your minor dependents to use the site.
9. Changes to This Policy
- We may change this policy at any time, so please review it often.
- Changes take effect as soon as they are posted on the website.
- If we make material changes, we will say here that the policy has been updated, so you know what we collect, how we use it and when we share it.
- If our store is acquired or merged with another company, your information may be transferred to the new owners so we can keep serving you.
10. Questions and Contact
- You can ask to access, correct, amend or delete your personal information, make a complaint, or ask for more information.
- Contact our Privacy Compliance Officer:
- Email: ruhmayaperfumes@gmail.com
- Post: Ruhmaya Pvt. Ltd., [Re: Privacy Compliance Officer], 50A, Scheme No. 103, Kesar Bagh Road, Indore (M.P.) 452012