Privacy Policy

Privacy Policy

1. Information We Collect

  • When you buy from us, we collect details you give us, such as your name, address and email address.
  • When you browse our store, we automatically receive your IP address, which helps us understand your browser and operating system.
  • With your permission, we may send you marketing emails about our store, new products and updates.
  • When you give us personal information to complete a transaction, verify your card, place an order, arrange delivery or return a purchase, we take it that you agree to our using it for that purpose only.
  • If we want to use your information for another reason, such as marketing, we will ask for your clear consent or give you a chance to say no.
  • You can withdraw your consent at any time, including for contact, collection, use or disclosure of your information.
  • To withdraw, email ruhmayaperfumes@gmail.com or write to us at:
    • Ruhmaya Pvt. Ltd.
    • 50A, Scheme No. 103, Kesar Bagh Road, Indore (M.P.) 452012

3. Disclosure

  • We may share your personal information if the law requires it.
  • We may also share it if you violate our Terms of Service.

4. Shopify and Payments

  • Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell to you.
  • Your data is stored in Shopify's databases and applications, on secure servers behind a firewall.
  • If you pay through a direct payment gateway, Shopify stores your card data, encrypted under the Payment Card Industry Data Security Standard (PCI-DSS).
  • Transaction data is kept only as long as needed to complete your purchase, then deleted.
  • All direct payment gateways follow PCI-DSS, managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express and Discover).
  • PCI-DSS helps ensure card information is handled securely by us and our service providers.
  • To learn more, read Shopify's Terms of Service and Privacy Statement.

5. Third-Party Services

  • Our third-party providers collect, use and share your information only as far as needed to perform their services for us.
  • Some providers, such as payment gateways, have their own privacy policies for the information we must pass to them; we recommend reading them.
  • Some providers may be located in, or use facilities in, a different country from yours or ours.
  • If you proceed with a transaction involving such a provider, your information may become subject to the laws of that country, including disclosure requirements.
  • Once you leave our website or are redirected to a third-party site or app, this Privacy Policy and our Terms of Service no longer apply.
  • Links on our store may take you to other sites; we are not responsible for their privacy practices, so please read their privacy statements.

6. Security

  • We take reasonable precautions and follow industry best practices to protect your information from loss, misuse, unauthorized access, disclosure, alteration or destruction.
  • Card information is encrypted using SSL technology and stored with AES-256 encryption.
  • We follow all PCI-DSS requirements and add other generally accepted industry standards.
  • No method of internet transmission or electronic storage is 100% secure.

7. Cookies

We list the cookies we use so you can decide whether to opt out of them.

  • _session_id: unique token, lasts for the session; lets Shopify store session information such as referrer and landing page.
  • _shopify_visit: no data held; lasts 30 minutes from your last visit; used by our website provider's internal stats tracker to count visits.
  • _shopify_uniq: no data held; expires at midnight (your time) of the next day; counts visits to the store by a single customer.
  • cart: unique token; lasts 2 weeks; stores the contents of your cart.
  • _secure_session_id: unique token; lasts for the session.
  • storefront_digest: unique token; indefinite; if the shop has a password, used to check whether you have access.
  • By using this site, you confirm you are of legal age in your region of residence.
  • Alternatively, you confirm you are of legal age and have given us permission for your minor dependents to use the site.

9. Changes to This Policy

  • We may change this policy at any time, so please review it often.
  • Changes take effect as soon as they are posted on the website.
  • If we make material changes, we will say here that the policy has been updated, so you know what we collect, how we use it and when we share it.
  • If our store is acquired or merged with another company, your information may be transferred to the new owners so we can keep serving you.

10. Questions and Contact

  • You can ask to access, correct, amend or delete your personal information, make a complaint, or ask for more information.
  • Contact our Privacy Compliance Officer:
    • Email: ruhmayaperfumes@gmail.com
    • Post: Ruhmaya Pvt. Ltd., [Re: Privacy Compliance Officer], 50A, Scheme No. 103, Kesar Bagh Road, Indore (M.P.) 452012