- This website is operated by Ruhmaya Pvt. Ltd. ("Ruhmaya", "we", "us", "our").
- These Terms cover your use of our site, products, information, tools and services (the "Service").
- By visiting or buying from us, you agree to these Terms and the policies linked here (Privacy, Shipping, Refund & Cancellation).
- They apply to all users: browsers, customers, vendors, merchants and content contributors.
- If you do not agree, please do not use the site.
- We may update these Terms by posting changes on this page; continued use means you accept them.
- New features or tools added to the store are also covered.
- Our store runs on Shopify, which provides our e-commerce platform.
1. Using Our Online Store
- You must be of legal age in your region, or have consent from a parent or guardian who is.
- Do not use our products or Service for any illegal or unauthorized purpose, including breaking copyright laws.
- Do not send viruses, worms or any harmful code.
- A breach of these Terms may lead to immediate termination of your access.
2. General Conditions
- We may refuse service to anyone, at any time, for any reason.
- Your content (except card details) may be transferred unencrypted and adjusted for technical needs; card details are always encrypted.
- Do not copy, resell or exploit any part of the Service without our written permission.
- Headings are for convenience only and do not change the meaning of these Terms.
3. Accuracy of Information
- Site content is for general information only and may not be accurate, complete or current.
- Do not rely on it as the sole basis for a decision.
- Some content may be historical and out of date.
- We may change content at any time but have no duty to update it; please check back for changes.
4. Changes to the Service and Prices
- Prices may change without notice.
- We may modify or discontinue the Service, or any part of it, at any time without notice.
- We are not liable for any price change, modification, suspension or discontinuation.
5. Products and Services
- Some products may be online-only, in limited quantity, and returnable only under our Refund & Cancellation Policy.
- We try to show colors and images accurately, but your screen may display them differently.
- We may limit sales or quantities by person, region or jurisdiction.
- Descriptions and prices may change, and products may be discontinued, at any time without notice.
- We do not guarantee that products or information will meet your expectations, or that errors will be corrected.
6. Orders, Billing and Account Information
- We may refuse, limit or cancel any order, including by person, household, order, account, card or address.
- If we change or cancel an order, we will try to contact you using the details you gave us.
- We may refuse orders that appear to come from dealers, resellers or distributors.
- Provide current, complete and accurate purchase and account details, and keep them updated.
- See our Refund & Cancellation Policy for more.
7. Optional Tools
- We may give you access to third-party tools we do not monitor or control.
- They are provided "as is" and "as available", without warranties or endorsement.
- We are not liable for your use of them; use is at your own risk.
- Review the provider's own terms before using them.
- New tools or features we add later are also covered by these Terms.
8. Third-Party Links
- Some content or links may come from third parties not affiliated with us.
- We are not responsible for third-party content, products, services or websites.
- We are not liable for harm or damages from transactions with third parties.
- Read their policies first, and direct complaints about their products to them.
9. Comments, Feedback and Submissions
- If you send us ideas, suggestions or other materials ("comments"), we may use, edit, publish and distribute them in any medium without restriction.
- We do not have to keep comments confidential, pay for them or reply.
- We may monitor, edit or remove content that is unlawful, offensive, threatening, defamatory, obscene or infringing.
- Your comments must not violate anyone's rights or contain unlawful, abusive or obscene material or malware.
- Do not use a false email address, impersonate anyone, or mislead us about a comment's origin.
- You are responsible for your comments; we take no liability for comments by you or others.
10. Personal Information
- How we handle your personal information is described in our Privacy Policy.
11. Errors, Inaccuracies and Omissions
- The site may contain errors about descriptions, pricing, offers, shipping charges, delivery times or availability.
- We may correct them, update information or cancel orders at any time without notice, even after you order.
- Except where the law requires, we need not update information, and no "updated" date means everything is current.
12. Prohibited Uses
- Any unlawful purpose, or encouraging others to act unlawfully.
- Breaking any international, national, state or local law or rule.
- Infringing our intellectual property rights or those of others.
- Harassing, abusing, insulting, harming, defaming, intimidating or discriminating on any protected ground.
- Submitting false or misleading information.
- Uploading or sending viruses or malicious code.
- Collecting or tracking others' personal information.
- Spamming, phishing, pretexting, crawling or scraping.
- Any obscene or immoral purpose.
- Interfering with or bypassing security features.
- We may end your use of the Service for any violation.
13. Disclaimer of Warranties and Limitation of Liability
- We do not guarantee the Service will be uninterrupted, timely, secure or error-free, or that results will be accurate or reliable.
- We may remove or cancel the Service at any time without notice.
- You use the Service at your own risk; it is provided "as is" and "as available", without express or implied warranties.
- To the fullest extent permitted by law, Ruhmaya and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors are not liable for any injury, loss, claim or damages (direct, indirect, incidental, punitive, special or consequential) from your use of the Service or products bought through it.
- Where such limits are not allowed, our liability is limited to the maximum the law permits.
14. Indemnification
- You agree to defend, indemnify and hold harmless Ruhmaya and its affiliates, partners, officers, directors, agents, contractors, suppliers, interns and employees from third-party claims, including reasonable legal fees.
- This covers claims arising from your breach of these Terms, your violation of any law, or your violation of a third party's rights.
15. Severability
- If any provision is unlawful, void or unenforceable, it applies to the fullest extent the law allows.
- The rest of the Terms remain valid and enforceable.
16. Termination
- These Terms last until you or we end them.
- You can end them by telling us, or by ceasing to use our site.
- We may end them, or deny access, at any time without notice if we believe you have not complied.
- You remain liable for all amounts due up to the termination date.
- Obligations incurred before termination continue afterwards.
17. Entire Agreement
- Not enforcing a right or provision is not a waiver of it.
- These Terms and any posted policies are the entire agreement and replace earlier agreements, including prior versions.
- Ambiguities will not be interpreted against the drafter.
18. Governing Law
- These Terms are governed by the laws of India.
- The courts of Lucknow, Uttar Pradesh – 226024 have jurisdiction.
19. Changes to These Terms
- The latest version is always on this page.
- We may update or replace any part by posting changes on our website.
- Please check periodically; continued use means you accept the changes.
20. Contact Us
- Questions: Ruhmayaperfumes@gmail.com
- Registered business / legal name: Ruhmaya Pvt. Ltd.